1. WHAT PRODUCTS DOES THIS WEBSITE SELL?
This website sells car seat cushions exclusively.
2. WHERE DOES THIS WEBSITE SHIP?
Orders for car seat cushions are shipped within the United States only.
International shipping is not currently offered.
3. HOW LONG DOES IT TAKE TO SHIP AN ORDER?
Car seat cushions orders are generally shipped within 1–3 business days after the order has been successfully processed and payment has been authorized.
4. HOW LONG DOES DELIVERY TAKE?
After a car seat cushions order has been shipped, delivery generally takes 3–7 business days.
The delivery timeframe is an estimated timeframe and is not a guarantee of a specific delivery date.
5. WHICH SHIPPING COMPANIES ARE USED?
For shipments of car seat cushions within the United States, orders may be shipped through USPS, UPS, or FedEx.
USPS
United States Postal Service
UPS
United Parcel Service
FedEx
FedEx Corporation
6. WHAT HAPPENS IF I ENTER THE WRONG ADDRESS?
Customers are responsible for providing a complete and accurate shipping address at checkout.
If a car seat cushions order is delayed, returned, undeliverable, or otherwise affected because an incorrect or incomplete address was provided, additional shipping costs or other applicable costs may be the customer’s responsibility.
7. CAN I RETURN AN ORDER?
Eligible car seat cushions may be returned within 30 days from the date of delivery, subject to the applicable return requirements.
8. HOW DO I REQUEST A RETURN?
Customers must contact customer service through the contact information provided in the CONTACT US section before sending a return and provide the applicable car seat cushions order information and reason for the return.
9. HOW LONG DOES A REFUND TAKE?
After an eligible car seat cushions return is received and inspected, an approved refund will generally be processed within approximately 3 business days.
10. WHO PAYS RETURN SHIPPING?
If the return is caused by a change of mind, incorrect product selection, or another reason not attributable to this website, the customer is responsible for return shipping costs.
11. WHICH PAYMENT METHODS ARE ACCEPTED?
The website accepts:
VISA
MasterCard
AMERICAN EXPRESS
DISCOVER
subject to payment processor availability and authorization.
12. HOW WILL THE CREDIT CARD CHARGE APPEAR?
Charges made through this website may appear on the customer’s credit card or payment statement using the descriptor displayed at checkout.
13. ARE PURCHASES RECURRING?
No.
Purchases of car seat cushions through this website are one-time sales unless a separate written agreement expressly states otherwise.
14. HOW CAN I CONTACT THIS WEBSITE?
Customers may use the contact information made available in the CONTACT US section for questions concerning car seat cushions, orders, payments, shipping, returns, or refunds.